Reference

Terms and Conditions for Using vip117

These terms set out how your account works on vip117 — what you agree to when you register, how deposits and withdrawals through bKash, Nagad, and Rocket are handled, and what both sides are responsible for.

Account holder rulesDeposit and withdrawal conditionsEligibility by region and local lawLive casino and slots
vip117 Terms and Conditions for Using vip117
TERMS CONTACT PATHS

How to Reach Us About These Terms

Questions about these terms, your account conditions, or how a specific policy applies to your situation can be directed to our support team. We aim to respond to terms-related queries within one business day.

Team online

Live Chat

Reach the support team directly from the platform for account and terms questions. Available during standard operating hours for Bangladesh users.

Email Support

Send detailed terms or account questions to our support address. Include your registered account details so we can locate your file quickly.

Account Help Centre

Access the help section inside your account dashboard for quick answers on deposit conditions, withdrawal rules, and account eligibility requirements.

HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Practices Under These Terms

Your account details and transaction history — including bKash, Nagad, and Rocket payment records — are stored securely and used only to operate your account and meet our compliance obligations. We do not sell your data. You can request a summary of what we hold by contacting support.

Account Security

Your login is protected with OTP verification. If you notice unusual activity, contact support immediately and we will lock the account while we investigate.

Data Retention

We keep transaction and account records for the period required under applicable compliance rules. You may request access to your own data at any time via support.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your wallet choice — bKash, Nagad, or Rocket — across visits. No tracking cookies are sold to third parties.

Requesting Changes

To update personal details, correct an error on your account, or request data deletion, contact support with your account reference. We process these requests in line with applicable data rules.

Common Questions About These Terms

These are the questions we hear most often about how the terms apply to real account situations on vip117.

Account eligibility depends on your local law and whether online gaming is permitted in your region. It is your responsibility to confirm this before registering. We do not provide legal advice on eligibility.

We publish the updated version on this page with a note on what changed. Continuing to use the platform after an update is posted means you accept the revised terms. Check this page periodically to stay current.

Yes. Contact our support team and request account closure. Any balance remaining in your account wallet will be processed through your registered withdrawal method — bKash, Nagad, or Rocket — subject to verification.

Submit a query through live chat or email with your transaction reference. We review bKash, Nagad, and Rocket payment records and aim to respond within one business day with a resolution or next step.

Accounts may be suspended for breach of these terms, suspected fraudulent activity, or where we identify that access conflicts with local law in your region. We will notify you where permitted.

Contact support with your account reference and request a data summary. We will compile your transaction history and account details and provide them in line with applicable data access requirements.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.